Macs running Snap Mail 2.0 have the capability to communicate with other e-mail systems as well as facsimile machines, pager systems, and the Internet. In Snap Mail, anything you can connect to other than local Snap Mail users is called a service. Services for Snap Mail are available from Casady and Greene as well as third party vendors. To request a list of currently available services, call Casady and Greene at 1-408-484-9228 (9:00-5:00 PST).
Services are usually installed on one Mac on your local network and then become available for the other Snap Mail users. You can tell if you are connected to any services by bringing up the Address Book window. If there is a pop-up menu above the User List on the left side of the screen, then you have at least one service installed. Also note that below the User List will appear a text entry box and an active “New...” button. The text entry box is where you can enter addresses for services on the fly and the “New” button lets you add names to the address book for the current service. You will see in the pop-up menu the service “Snap Mail,” which is just the regular local Snap Mail, and the names of any other services that are installed. When you choose one of these services from the pop-up menu, the User List shows you the addresses that you have created for the service. The “Snap Mail” service will list all of the Snap Mail users on your local network. Since Snap Mail automatically keeps track of these people, you are not able to create new addresses for Snap Mail. Most other services will initially have no addresses. You must either enter the addresses by hand into the address book, import the names, or capture an address from an incoming piece of mail (see below). When you choose “All Services” from the pop-up, you can see all the addresses you have in all of your address books.
• Manual addressing to services
Let us say that you have an “Internet” service which connects you to the Internet. With this service, you can send and receive mail to and from people on the Internet. To add a one-time Internet recipient to a piece of mail you send out, bring up the address book window, choose the “Internet” service, and then type the address into the text entry box. As an example, let’s say you typed in “kimleegbs.com”. You can now choose the “To,” “bcc,” or “cc” sending options just as you would for any recipient. See the section “Manual Addressing and the Address Book” in the “Snap Mail Features” chapter for more information on how to use the address book for mail addressing. When you enter a name with a given service selected, Snap Mail knows that this user is to be found on the selected service and will deliver the mail appropriately.
• Adding new addresses to the address book
Services other than Snap Mail usually have no addresses associated with them initially. When you store addresses in the address book you can give them nicknames, which are often easier to read. In addition, just as with regular Snap Mail names, you can decide whether you want them to appear on your front page User List or not by using the “Hide” and “Show” buttons.
To add an address to the address book, select the service name and then click on the “New...” button. Enter the address in the address text box (you can also enter a nickname). As an example, you could enter the address “kimleegbs.com” and you could give this address the nickname “Kim Lee.” Once the name is added to the address book, you can use the “Hide” and “Show” buttons to set whether or not the name is displayed on the main window User List.
If someone from the Internet service has sent you a piece of mail, from the main window you can click on the piece of mail and choose “Capture Address” from the Snap menu (This option switches to “Capture Icon” when the mail is not from an external service). When you capture the address, it will automatically be added to your address book. You can edit the address later to add a nickname of your choosing. Note that if the captured address is in full Internet format (address (name) or name address ), the nickname will be set automatically.
• Importing/Exporting addresses
Snap Mail also supports the ability to import and export address lists. This makes it very easy to pass address books around as well as read in address lists from a database. Snap Mail uses the clipboard to do the importing and the exporting. This allows for great flexibility regarding where you get your data and how you can store the data. To export address from your address book, simply select the addresses you want to export and type the keyboard sequence Cmd-E. This will copy the addresses into the clipboard. The exporting format is a comma-delimited list of the addresses in this format: Nickname1 address1, Nickname2 address2,... The nicknames are optional.
To import an address list, copy the names into the clipboard from wherever you have the list saved and type the keyboard sequence Cmd-I. Each address should be of the format: Nickname address or address (name) and the addresses may be comma-, tab-, or return-delimited. Since the clipboard is used to import and export, you can send other Snap Mail users your addresses by simply exporting the addresses and then enclosing the clipboard in a piece of mail.
• Using service names with groups and icons
When you create a group or associate names with an icon, you will get a list of all the addresses that Snap Mail knows about–not just the names from your main window. This makes it easy for you to set up mailing lists for people with whom you rarely if ever communicate personally. When you select the group you will notice that all the recipients will be added to the addressing pop-up menu even if they are not all shown in your User List.
